Signage or lack of them in some stations needs to be inproved. I was at Bukit Bintang station and directions to platforms were printed on A4 photocopy paper! Surely, you can’t save on such essential features just to be able to boast the project was below budget. Obviously those who conducted the trial runs didn’t get enough feedback, if at all, from actual regular commuters and users. Maybe they did from their colleagues. Free rides and feedback forms prior to.launch would have resolved problems.